Case Studies

Making Organizational Change Stick & Sustainable Impact

Presenting Problem

Successful organizations embrace change and realize they can’t thrive without it. Up to 70% of organizational changes fail or will deliver poor results. Organizations that communicate the case for change and demonstrate active leadership are more likely to see their change initiatives succeed.

Working with several clients managing complex global and regional change programs, it’s evident that overcoming the resistance to change is one of the key obstacles to successful change management. Leaders at all levels in the organization will often find themselves learning new behaviours to accelerate the change, which isn’t an easy task. Many change management programs are very programmatic and focus on the change at a project level without focusing on what it takes to encourage long lasting change across their organization. To implement sustainable change across your organization, change management must be at the center of your business and embedded in the company culture.

The Approach

  • Create a culture of change. Start with the “Why”- where top teams are aligned and motivated on the case for change

  • Conduct comprehensive change impact assessments

  • Targeted leadership interventions that drive the change

  • Strategic change management program and implementation plan that has specific metrics that measures the progress of the change

  • Strategic communications plan that empowers employees at all levels of the organization

  • Mobilize and empower a change network

  • Targeted training that build the organizations learning capabilities

  • Integrate change management interventions in business processes

  • Create nudges to shift the organizational behaviours

Making Organizational Change Stick & Sustainable Impact photo

The Impact

  • Healthier organizations with substantially better financial outcomes

  • Ongoing commitment to active and visible leadership

  • Building organizations sustainable practices for the long term

  • Continued clear, consistent communications that go right to the front line

  • Strong change coalition that drives sustainable changes post third-party support

  • Measured success of the change impact over long periods of time

  • A belief that change matters throughout the organization