Case Studies

Strengthening Team Trust and Collaboration

Presenting Problem

Teams are trust based systems. Taking the time to create the conditions where trust can emerge and thrive in is vital to the team’s success. It directly affects speed and the cost of the work being accomplished. Teams today don’t want to be managed, they want to be trusted and inspired; members want to be part of a team that work well together.

Working with many international teams, focusing on trust and collaboration are the essential building blocks for team performance. We work with teams in creating an environment where team members speak up, confront problems and help each other address complex challenges. Work on team trust and collaboration is easy for the team to say but hard for them to do. We help them overcome these tough obstacles and improve their collaboration and trust through fit for purpose interventions.

The Approach

  • Conduct trust self-assessment

  • Use a learner mindset to build team trust by sharing mistakes & successes

  • Understand the underlying triggers within the team & individuals

  • Team interventions with a strong focus on the elements of collaboration and psychological safety

  • Conduct team norms & charter exercises

Strengthening Team Trust and Collaboration photo

The Impact

  • Build strong team trust and collaboration

  • Build strong healthy repeatable team behaviours

  • Create an environment where members speak the truth and respect one another

  • Membership have the initiative to get the job done

  • Teams pull in the same direction in order to achieve goals

  • The team proactively collaborates with people outside the team